diff --git a/locale/cs/LC_MESSAGES/admin-docs.po b/locale/cs/LC_MESSAGES/admin-docs.po index 2f366491..69f7fb1c 100644 --- a/locale/cs/LC_MESSAGES/admin-docs.po +++ b/locale/cs/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-12 13:24+0100\n" "PO-Revision-Date: 2023-09-23 01:11+0000\n" "Last-Translator: Tomáš Kovařík \n" "Language-Team: Czech ` that incoming emails will be " @@ -439,13 +438,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -600,7 +599,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -634,24 +633,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -659,13 +658,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -675,7 +674,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -683,7 +682,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -844,7 +843,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -958,7 +957,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3169,204 +3168,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3374,7 +3270,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3386,7 +3282,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3396,94 +3292,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3492,27 +3380,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3520,17 +3412,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4572,6 +4464,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4604,6 +4500,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11829,11 +11729,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11841,11 +11741,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11853,15 +11753,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11871,7 +11771,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23592,6 +23492,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Danish ` that incoming emails will be " @@ -420,13 +419,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -581,7 +580,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -615,24 +614,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -640,13 +639,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -656,7 +655,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -664,7 +663,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -825,7 +824,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -939,7 +938,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3148,204 +3147,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3353,7 +3249,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3365,7 +3261,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3375,94 +3271,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3471,27 +3359,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3499,17 +3391,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4543,6 +4435,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4575,6 +4471,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11788,11 +11688,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11800,11 +11700,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11812,15 +11712,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11830,7 +11730,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23545,6 +23445,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: German ` that incoming emails will be " @@ -519,13 +518,13 @@ msgstr "" "Sortierung der eingehenden E-Mails." #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "E-Mail-Versandadresse der Zielgruppe" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -718,7 +717,7 @@ msgstr "" "für POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Ordner" @@ -767,25 +766,25 @@ msgstr "" "sobald sie ankommt." #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "Nachrichten auf Server belassen" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" "Spezifizieren Sie, was mit den Emails nach Zammads Import passieren soll:" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "``nein``: Zammad löscht alle importierten Nachrichten" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -797,13 +796,13 @@ msgstr "" "von extern verändert werden." #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "🤔 **Warum löscht Zammad standardmäßig Nachrichten?**" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -818,7 +817,7 @@ msgstr "" "Zammad." #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -829,7 +828,7 @@ msgstr "" "Probleme zu bekommen." #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "Archiv-Modus" @@ -1038,7 +1037,7 @@ msgstr "" "Andernfalls können die Agenten in dieser Gruppe keine E-Mails versenden." #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1174,7 +1173,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "Einstellungen der \"Empfängergruppe\" für existierende Konten" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3902,12 +3901,17 @@ msgid "Basic Setup" msgstr "Grundeinrichtung" #: ../channels/google/basic-setup.rst:4 +#, fuzzy +#| msgid "" +#| "To set up a new Gmail or G Suite channel in Zammad, you first have to " +#| "create an **OAuth app** in Google's Cloud console. Then you can connect " +#| "Zammad with your Google account and add as many Gmail accounts to Zammad " +#| "as you want, using only active Gmail browser sessions (no usernames or " +#| "passwords required)." msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" "Um einen neuen Gmail- oder G Suite-Kanal in Zammad einzurichten, müssen Sie " "zunächst eine **OAuth-App** in Googles Cloud-Konsole erstellen. Dann können " @@ -3915,260 +3919,132 @@ msgstr "" "Zammad hinzufügen, wie Sie möchten und dabei nur aktive Browsersitzungen " "verwenden (keine Nutzernamen oder Passwörter erforderlich)." -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 +#, fuzzy +#| msgid "" +#| "If you already set up Google email channels in Zammad, you can easily " +#| "migrate them to a Google channel. Follow the steps below but skip the " +#| "step \"Add Account\" and proceed with :ref:`migrate-channel`." msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" "Wenn Sie bereits E-Mail-Kanäle für Google in Zammad eingerichtet haben, " "können Sie diese einfach in einen Google-Kanal migrieren. Folgen Sie den " "nachfolgenden Schritten, aber überspringen Sie den Schritt \"Konto " "hinzufügen\" und fahren Sie mit :ref:`migrate-channel` fort." -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "Einrichtung einer OAuth-App" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" -"Melden Sie sich bei der `Google Cloud-Konsole `_ an. Sie sollten ein Dashboard sehen, in dem Sie " -"ein neues Projekt hinzufügen können. Wenn Sie bereits eine produktive App im " -"Einsatz haben, erstellen Sie eine neue und folgen Sie den nachfolgenden " -"Schritten." - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "Erstellen eines OAuth-Einwilligungs-Dialogs" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" -"Wählen Sie in der linken Seitenleiste des Abschnitts \"APIs & Services\" " -"Ihres Projekts \"OAuth consent screen\" und geben Sie die erforderlichen " -"Informationen ein." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Der Screenshot zeigt die Erstellung des OAuth-Einwilligungsdialogs in der " -"Google Cloud-Konsole" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" -"Wählen Sie in der ersten Ansicht als User Type \"Internal\" und klicken Sie " -"auf \"Create\"." - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "Geben Sie nächsten Schritt die folgenden Informationen an:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "**App name**: Geben Sie einen passenden Namen für diese App ein" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" -"**User support email**: Wählen Sie eine E-Mail-Adresse aus der Dropdown-Liste" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" -"**Authorized domain**: die Domain Ihres Zammad-Systems ohne http- oder https-" -"Präfix" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" -"**Developer contact information**: Geben Sie eine gültige E-Mail-Adresse ein" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" -"Nachdem Sie die Informationen eingegeben haben, klicken Sie auf \"Save and " -"Continue\". Sie sollten sich auf der Ansicht \"Scopes\" befinden. Klicken " -"Sie auf \"Add or Remove Scopes\", um den Dialog wie im folgenden Screenshot " -"zu sehen." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "Screenshot mit hervorgehobener API-Auswahl" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" -"Geben Sie ``https://mail.google.com`` in das Textfeld \"Manually add " -"scopes\" ein" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" -"Klicken Sie auf \"Add to Table\", um sie in die Tabelle der auswählbaren " -"Bereiche aufzunehmen" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "Wählen Sie es aus durch aktivieren des Kästchens" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "Bestätigen Sie mit einem Klick auf die Schaltfläche \"Update\"" +#: ../channels/google/basic-setup.rst:16 +#, fuzzy +#| msgid "Configure App" +msgid "Configure OAuth App" +msgstr "App konfigurieren" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 +#, fuzzy +#| msgid "Go to the `Twilio console `_ and log in." msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"Sign in to the `Google Cloud console `_." msgstr "" -"Klicken Sie anschließend auf \"Save and Continue\". Wenn sich Ihre App im " -"\"Testing\"-Modus befindet, fügen Sie einen Benutzer hinzu, als den Sie sich " -"in Ihrem Google Konto anmelden möchten. Danach sehen Sie eine " -"zusammenfassende Ansicht, in der Sie die Informationen überprüfen können. " -"Bestätigen Sie durch Klicken auf die Schaltfläche \"Back to Dashboard\" und " -"fahren Sie mit der Erstellung der Zugangsdaten für Ihre App fort." - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "Zugangsdaten erstellen" +"Rufen Sie die `Twilio-Konsole `_ auf und melden " +"Sie sich an." -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -"Wählen Sie \"Credentials\" in der linken Seitenleiste, klicken Sie auf \"➕ " -"Create Credentials\" und wählen Sie \"OAuth client ID\"." -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" -msgstr "Der Screenshot zeigt Credentials-Ansicht mit hervorgehobenen Elementen" - -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -"Wählen Sie als Anwendungstyp \"Web application\" aus, geben Sie einen Namen " -"ein und geben Sie Ihre Redirect URL ein." -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -"Die Redirect URL ist im Grunde die Domain Ihrer Zammad-Instanz, erweitert um " -"``/api/v1/external_credentials/google/callback``." -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -"Sie können die vollständige URL sogar im Verwaltungsbereich von Zammad unter " -"Kanäle > Google finden. Klicken Sie auf \"App konfigurieren\" und kopieren " -"Sie Ihre URL aus \"Ihre Callback-URL\"." -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" -"Der Screenshot zeigt den Konfigurationsdialog von Zammad für eine Google-App" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 +#, fuzzy +#| msgid "" +#| "Finally, click on **Submit** in the app configuration dialog in Zammad " +#| "and go on with the next section." msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -"Klicken Sie auf \"Create\", nachdem Sie die Informationen eingegeben haben. " -"Sie sehen einen Dialog mit Ihrer Client ID und Ihrem Client-Secret. Sie " -"benötigen beide im nächsten Schritt für die Konfiguration von Zammad, um es " -"mit Google zu verbinden." - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" -msgstr "App konfigurieren" +"Klicken Sie abschließend im Konfigurationsdialog der App in Zammad auf " +"**Übermitteln** und fahren Sie mit dem nächsten Abschnitt fort." -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -"Gehen Sie in den Einstellungen von Zammad zu Kanäle > Google und klicken Sie " -"auf \"App konfigurieren\". Geben Sie die Client ID und das Client-Secret " -"ein, die Sie im vorherigen Schritt erhalten haben." -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -"Screenshot zeigt Dialoge von Google und Zammad mit Client-ID und Secret" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -"Bestätigen Sie mit einem Klick auf die Schaltfläche \"Übermitteln\". Jetzt " -"können Sie ein Google Konto als Kanal in Zammad hinzufügen, siehe nächster " -"Schritt." -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "Konto hinzufügen" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" -"Wenn Sie bereits über Google E-Mail-Kanäle verfügen, können Sie diesen " -"Schritt überspringen und zu :ref:`migrate-channel` übergehen." - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 +#, fuzzy +#| msgid "" +#| "After you've registered Zammad as an OAuth app, you can connect Gmail " +#| "accounts to Zammad." msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" "Nachdem Sie Zammad als OAuth-App registriert haben, können Sie Konten von " "Gmail mit Zammad verbinden." -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy +#| msgid "" +#| "By default, Zammad will **delete all emails** in your inbox during the " +#| "import process. Use the *Keep Messages on Server* setting " +#| "to :ref:`disable this behavior `." msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" "Standardmäßig **löscht Zammad alle E-Mails** in Ihrem Posteingang während " "des Importvorgangs. Verwenden Sie die Einstellung *Nachrichten auf dem " "Server behalten*, um :ref:`dieses Verhalten zu deaktivieren `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4181,7 +4057,7 @@ msgstr "" "Kontos deaktivieren ` und es wieder einschalten, sobald " "alle Ihre E-Mails importiert wurden." -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4200,7 +4076,7 @@ msgstr "" "Der Screenshot zeigt den Zustimmungsbildschirm von Google mit erteilter E-" "Mail-Berechtigung" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4213,7 +4089,7 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "Der Screenshot zeigt das Dialogfeld \"Kanal hinzufügen\" von Zammad" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." @@ -4221,7 +4097,7 @@ msgstr "" "Verwenden Sie :doc:`Filter ` für eine feinere " "Sortierung der eingehenden E-Mails." -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " @@ -4231,7 +4107,7 @@ msgstr "" "Mails hinzugefügt. Dies kann eine bereits zugewiesene E-Mail-Adresse " "überschreiben." -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " @@ -4242,7 +4118,7 @@ msgstr "" "bleibt sie leer. Wenn der Gruppe bereits eine E-Mail-Adresse zugewiesen " "wurde, bleibt diese unverändert." -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " @@ -4253,7 +4129,7 @@ msgstr "" "verschachtelten Ordner angeben, stellen Sie sicher, dass Sie den " "vollständigen Pfad verwenden, z.B. ``Anfragen/Support``." -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." @@ -4261,15 +4137,15 @@ msgstr "" "Nachdem Sie das Google Konto erfolgreich hinzugefügt haben, können Sie die " "Gruppe einstellen, der Zammad neu eingehende Tickets zuweist." -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "Von E-Mail-Kanal migrieren" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "E-Mail-Kanal in Google-Kanal umwandeln" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." @@ -4277,20 +4153,21 @@ msgstr "" "In Zammad gibt es eine Migrations-Funktion, mit der Sie ein als E-Mail-Kanal " "existierendes Google-Konto in einen Google-Kanal umwandeln können." -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "🧐 **Zammad erwartet konkrete Einstellungen**" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 +#, fuzzy +#| msgid "" +#| "In order for Zammad to display the migration option, it expects the " +#| "channels hostname to be ``imap.gmail.com`` for IMAP and " +#| "``smtp.gmail.com`` for SMTP." msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" "Damit Zammad die Umwandlung anbietet, muss der Hostname ``imap.gmail.com`` " "für IMAP und ``smtp.gmail.com`` für SMTP lauten." -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " @@ -4301,7 +4178,7 @@ msgstr "" "nicht tun, werden Sie von Zammad aufgefordert, Ihre App-Zugangsdaten für die " "Anwendung anzugeben, bevor Sie fortfahren können." -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " @@ -4311,7 +4188,7 @@ msgstr "" "im roten Banner des betreffenden E-Mail-Kanals. Sie werden dann zu Google " "weitergeleitet und müssen sich dort authentifizieren und zustimmen." -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." @@ -4320,16 +4197,12 @@ msgstr "" "Google-Kanals in Zammad weitergeleitet. Ihr Kanal wurde nun erfolgreich in " "einen Google-Kanal umgewandelt." -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "Wandeln Sie einen vorhandenen E-Mail-Kanal in einen Google-Kanal um" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "Rückgängigmachen der Migration" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4342,11 +4215,15 @@ msgstr "" "Zugangsdaten und kann sie bei Bedarf wiederherstellen. Diese Zugangsdaten " "werden nach 7 Tagen vollständig gelöscht." -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "Wandeln Sie einen vorhandenen E-Mail-Kanal in einen Google-Kanal um" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "Mein OAuth-Zugang funktioniert nicht mehr" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." @@ -4354,13 +4231,13 @@ msgstr "" "Haben Sie kürzlich Ihr Google-Passwort geändert? Google setzt alle Ihre " "OAuth-Tokens auf ungültig, wenn Sie es ändern." -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" "Wie kann das Gmail Konto für ausgehende Systembenachrichtigungen verwenden " "werden?" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." @@ -4369,7 +4246,7 @@ msgstr "" "Benachrichtigungen kommen immer von \"Notification Master " "\"." -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4381,7 +4258,7 @@ msgstr "" "Usern, die Googles `E-Mail Versandlimit `_ überschreiten, kann der Account deaktiviert werden." -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." @@ -4390,13 +4267,13 @@ msgstr "" "email/index>` ein und benutzen Sie die Einstellungen für die :ref:`E-Mail " "Benachrichtigung `." -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" "Ich habe mein Konto erfolgreich hinzugefügt, aber Zammad holt keine neuen E-" "Mails ab" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5746,6 +5623,10 @@ msgstr "" "existierendes Microsoft 365-Konto in einen Microsoft 365-Kanal umwandeln " "können." +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "🧐 **Zammad erwartet konkrete Einstellungen**" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5792,6 +5673,10 @@ msgid "Migrate an existing email channel to Microsoft 365" msgstr "" "Umwandeln eines existierenden E-Mail-Kanals in einen Microsoft 365 Kanal" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "Einrichtung einer OAuth-App" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -14801,11 +14686,15 @@ msgid "**All users** are notified of:" msgstr "**Alle Benutzer** werden über folgendes benachrichtigt:" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +#, fuzzy +#| msgid "password change requests" +msgid "Password change requests" msgstr "Anfragen zum Ändern des Passworts" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +#, fuzzy +#| msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr ":ref:`automatic-account-linking-notification` bei der ersten Anmeldung" #: ../manage/trigger/system-notifications.rst:25 @@ -14813,11 +14702,15 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "**Mitarbeiter (Admins & Agenten)** werden benachrichtigt:" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +#, fuzzy +#| msgid "logins from a new device" +msgid "Logins from a new device" msgstr "Logins von neuen Geräten" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +#, fuzzy +#| msgid "logins from a new country" +msgid "Logins from a new country" msgstr "Logins von neuen Ländern" #: ../manage/trigger/system-notifications.rst:30 @@ -14825,25 +14718,36 @@ msgid "**Agents** are notified of:" msgstr "**Agenten** werden benachrichtigt:" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +#, fuzzy +#| msgid "new tickets" +msgid "New tickets" msgstr "neue Tickets" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +#, fuzzy +#| msgid "ticket updates" +msgid "Ticket updates" msgstr "aktualisierte Tickets" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" -msgstr "\"Warten auf ...\" Erinnerungen" +#, fuzzy +#| msgid "on reached reminders" +msgid "Pending reached tickets" +msgstr "beim Erreichen einer Erinnerung" #: ../manage/trigger/system-notifications.rst:35 msgid "SLA violations (before and after the deadline)" msgstr "SLA-Verstöße (vor und nach der Frist)" #: ../manage/trigger/system-notifications.rst:37 +#, fuzzy +#| msgid "" +#| "Daily reminder emails are sent at midnight (of the Zammad system " +#| "timezone) for all unresolved “ticket pending” reminders and SLA " +#| "violations." msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" "Tägliche Erinnerungs-E-Mails werden um Mitternacht (in der Zeitzone des " "Zammad-Systems) für alle ungelösten \"Warten auf ...\"-Erinnerungen und SLA-" @@ -29120,6 +29024,10 @@ msgstr "" "Für die OAuth-Option müssen Sie zunächst die Verbindung zu Ihrer Exchange-" "App konfigurieren und dann ein Konto hinzufügen, das Sie verwenden möchten." +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "App konfigurieren" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center `_. You should see a dashboard where you can add a new project. If you " +#~ "already have an app which is in production, create a new one and follow " +#~ "the steps below." +#~ msgstr "" +#~ "Melden Sie sich bei der `Google Cloud-Konsole `_ an. Sie sollten ein Dashboard sehen, in dem " +#~ "Sie ein neues Projekt hinzufügen können. Wenn Sie bereits eine produktive " +#~ "App im Einsatz haben, erstellen Sie eine neue und folgen Sie den " +#~ "nachfolgenden Schritten." + +#~ msgid "Create an OAuth Consent Screen" +#~ msgstr "Erstellen eines OAuth-Einwilligungs-Dialogs" + +#~ msgid "" +#~ "In the left sidebar of your project's \"APIs & Services\" section, select " +#~ "OAuth consent screen and provide the requested information." +#~ msgstr "" +#~ "Wählen Sie in der linken Seitenleiste des Abschnitts \"APIs & Services\" " +#~ "Ihres Projekts \"OAuth consent screen\" und geben Sie die erforderlichen " +#~ "Informationen ein." + +#~ msgid "" +#~ "Screenshot shows OAuth consent screen creation in Google Cloud console" +#~ msgstr "" +#~ "Der Screenshot zeigt die Erstellung des OAuth-Einwilligungsdialogs in der " +#~ "Google Cloud-Konsole" + +#~ msgid "" +#~ "In the first screen, select \"Internal\" as User Type and click on " +#~ "\"Create\"." +#~ msgstr "" +#~ "Wählen Sie in der ersten Ansicht als User Type \"Internal\" und klicken " +#~ "Sie auf \"Create\"." + +#~ msgid "Provide the following information in the next screen:" +#~ msgstr "Geben Sie nächsten Schritt die folgenden Informationen an:" + +#~ msgid "**App name**: enter a suitable name for this app" +#~ msgstr "**App name**: Geben Sie einen passenden Namen für diese App ein" + +#~ msgid "**User support email**: select an email address from the dropdown" +#~ msgstr "" +#~ "**User support email**: Wählen Sie eine E-Mail-Adresse aus der Dropdown-" +#~ "Liste" + +#~ msgid "" +#~ "**Authorized domain**: the domain of your Zammad without http or https " +#~ "prefix" +#~ msgstr "" +#~ "**Authorized domain**: die Domain Ihres Zammad-Systems ohne http- oder " +#~ "https-Präfix" + +#~ msgid "**Developer contact information**: enter a valid email address" +#~ msgstr "" +#~ "**Developer contact information**: Geben Sie eine gültige E-Mail-Adresse " +#~ "ein" + +#~ msgid "" +#~ "After entering the information, click on \"Save and Continue\". You " +#~ "should be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to " +#~ "see the dialog as in the following screenshot." +#~ msgstr "" +#~ "Nachdem Sie die Informationen eingegeben haben, klicken Sie auf \"Save " +#~ "and Continue\". Sie sollten sich auf der Ansicht \"Scopes\" befinden. " +#~ "Klicken Sie auf \"Add or Remove Scopes\", um den Dialog wie im folgenden " +#~ "Screenshot zu sehen." + +#~ msgid "Screenshot with highlighted API selection" +#~ msgstr "Screenshot mit hervorgehobener API-Auswahl" + +#~ msgid "" +#~ "Enter ``https://mail.google.com`` in the \"Manually add scopes\" text " +#~ "field" +#~ msgstr "" +#~ "Geben Sie ``https://mail.google.com`` in das Textfeld \"Manually add " +#~ "scopes\" ein" + +#~ msgid "" +#~ "Click on \"Add to Table\" to have it in the selectable scopes table above" +#~ msgstr "" +#~ "Klicken Sie auf \"Add to Table\", um sie in die Tabelle der auswählbaren " +#~ "Bereiche aufzunehmen" + +#~ msgid "Select it by checking the box" +#~ msgstr "Wählen Sie es aus durch aktivieren des Kästchens" + +#~ msgid "Confirm by clicking the \"Update\" button" +#~ msgstr "Bestätigen Sie mit einem Klick auf die Schaltfläche \"Update\"" + +#~ msgid "" +#~ "Go on by clicking \"Save and Continue\". If your app is in \"Testing\" " +#~ "mode, add a user as which you want to sign in to your Google account. " +#~ "After that you see a summary screen where you can check the information. " +#~ "Confirm by clicking the \"Back to Dashboard\" button and go on with " +#~ "creating credentials for your app." +#~ msgstr "" +#~ "Klicken Sie anschließend auf \"Save and Continue\". Wenn sich Ihre App im " +#~ "\"Testing\"-Modus befindet, fügen Sie einen Benutzer hinzu, als den Sie " +#~ "sich in Ihrem Google Konto anmelden möchten. Danach sehen Sie eine " +#~ "zusammenfassende Ansicht, in der Sie die Informationen überprüfen können. " +#~ "Bestätigen Sie durch Klicken auf die Schaltfläche \"Back to Dashboard\" " +#~ "und fahren Sie mit der Erstellung der Zugangsdaten für Ihre App fort." + +#~ msgid "Create Credentials" +#~ msgstr "Zugangsdaten erstellen" + +#~ msgid "" +#~ "Select \"Credentials\" in the left sidebar, click on \"➕ Create " +#~ "Credentials\" and choose \"OAuth client ID\"." +#~ msgstr "" +#~ "Wählen Sie \"Credentials\" in der linken Seitenleiste, klicken Sie auf " +#~ "\"➕ Create Credentials\" und wählen Sie \"OAuth client ID\"." + +#~ msgid "Screenshot shows credentials screen with highlighted elements" +#~ msgstr "" +#~ "Der Screenshot zeigt Credentials-Ansicht mit hervorgehobenen Elementen" + +#~ msgid "" +#~ "Select \"Web application\" as Application type, give it a name and enter " +#~ "your redirect URL." +#~ msgstr "" +#~ "Wählen Sie als Anwendungstyp \"Web application\" aus, geben Sie einen " +#~ "Namen ein und geben Sie Ihre Redirect URL ein." + +#~ msgid "" +#~ "The redirect URL is basically the domain of your Zammad instance, " +#~ "extended with ``/api/v1/external_credentials/google/callback``." +#~ msgstr "" +#~ "Die Redirect URL ist im Grunde die Domain Ihrer Zammad-Instanz, erweitert " +#~ "um ``/api/v1/external_credentials/google/callback``." + +#~ msgid "" +#~ "You can even find the complete redirect URL in Zammad's admin area under " +#~ "Channels > Google. Click on \"Configure App\" and find your URL under " +#~ "\"Your callback URL\"." +#~ msgstr "" +#~ "Sie können die vollständige URL sogar im Verwaltungsbereich von Zammad " +#~ "unter Kanäle > Google finden. Klicken Sie auf \"App konfigurieren\" und " +#~ "kopieren Sie Ihre URL aus \"Ihre Callback-URL\"." + +#~ msgid "Screenshot shows Zammad's configuration dialog for a Google app" +#~ msgstr "" +#~ "Der Screenshot zeigt den Konfigurationsdialog von Zammad für eine Google-" +#~ "App" + +#~ msgid "" +#~ "Click on \"Create\" after inserting the information. You will see a " +#~ "dialog with your client ID and client secret. You need both of them in " +#~ "the next step for configuring Zammad to connect it to Google." +#~ msgstr "" +#~ "Klicken Sie auf \"Create\", nachdem Sie die Informationen eingegeben " +#~ "haben. Sie sehen einen Dialog mit Ihrer Client ID und Ihrem Client-" +#~ "Secret. Sie benötigen beide im nächsten Schritt für die Konfiguration von " +#~ "Zammad, um es mit Google zu verbinden." + +#~ msgid "" +#~ "Go to Channels > Google in Zammad's admin area and click on \"Configure " +#~ "App\". Insert the client ID and client secret which you got in the step " +#~ "before." +#~ msgstr "" +#~ "Gehen Sie in den Einstellungen von Zammad zu Kanäle > Google und klicken " +#~ "Sie auf \"App konfigurieren\". Geben Sie die Client ID und das Client-" +#~ "Secret ein, die Sie im vorherigen Schritt erhalten haben." + +#~ msgid "" +#~ "Screenshot shows dialogs from Google and Zammad with client ID and secret" +#~ msgstr "" +#~ "Screenshot zeigt Dialoge von Google und Zammad mit Client-ID und Secret" + +#~ msgid "" +#~ "Confirm by clicking the \"Submit\" button. Now you can add a Google " +#~ "account as channel in Zammad, see next step." +#~ msgstr "" +#~ "Bestätigen Sie mit einem Klick auf die Schaltfläche \"Übermitteln\". " +#~ "Jetzt können Sie ein Google Konto als Kanal in Zammad hinzufügen, siehe " +#~ "nächster Schritt." + +#~ msgid "" +#~ "If you already have Google email channels, you can skip this step and " +#~ "head over to :ref:`migrate-channel`." +#~ msgstr "" +#~ "Wenn Sie bereits über Google E-Mail-Kanäle verfügen, können Sie diesen " +#~ "Schritt überspringen und zu :ref:`migrate-channel` übergehen." + +#~ msgid "“ticket pending” reminders" +#~ msgstr "\"Warten auf ...\" Erinnerungen" + #~ msgid "" #~ "You can assign both agent and customer roles to the same user — but you " #~ "**can't** assign both ``ticket.agent`` and ``ticket.customer`` " diff --git a/locale/es/LC_MESSAGES/admin-docs.po b/locale/es/LC_MESSAGES/admin-docs.po index 3a5251a7..34f58559 100644 --- a/locale/es/LC_MESSAGES/admin-docs.po +++ b/locale/es/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-12 13:24+0100\n" "PO-Revision-Date: 2025-10-14 15:00+0000\n" "Last-Translator: Fernando \n" "Language-Team: Spanish ` that incoming emails will be " @@ -528,13 +527,13 @@ msgstr "" "precisa del correo electrónico entrante." #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "Grupo de destino > Dirección de correo electrónico de envío" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -732,7 +731,7 @@ msgstr "" "IMAP, o ``995`` para POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Carpeta" @@ -778,24 +777,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -803,13 +802,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -819,7 +818,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -827,7 +826,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -993,7 +992,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1107,7 +1106,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3360,183 +3359,81 @@ msgstr "Básico" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -#, fuzzy -#| msgid "Screenshot showing basic email account setup inbound" -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Captura de pantalla que muestra la configuración básica de una cuenta de " -"correo electrónico entrante" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 +#: ../channels/google/basic-setup.rst:9 msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3544,26 +3441,24 @@ msgstr "" msgid "Add Account" msgstr "Cuentas" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Use el botón *Expertos* para :ref:`des-habilitar este comportamiento `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3571,7 +3466,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3587,7 +3482,7 @@ msgstr "" "Captura de pantalla que muestra la configuración básica de una cuenta de " "correo electrónico entrante" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3601,94 +3496,86 @@ msgstr "" "Captura de pantalla que muestra la configuración básica de una cuenta de " "correo electrónico entrante" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3697,27 +3584,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3725,17 +3616,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4806,6 +4697,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4838,6 +4733,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12168,23 +12067,25 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" -msgstr "" +#, fuzzy +#| msgid "Automatic account linking notification" +msgid ":ref:`Automatic-account-linking-notification` on initial login" +msgstr "Notificación automática de vinculación de cuentas" #: ../manage/trigger/system-notifications.rst:25 msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -12192,15 +12093,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "Macros" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "Ticket > Creado en" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -12210,7 +12113,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24084,6 +23987,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center Creado en" diff --git a/locale/es_CO/LC_MESSAGES/admin-docs.po b/locale/es_CO/LC_MESSAGES/admin-docs.po index 8067a202..3775b141 100644 --- a/locale/es_CO/LC_MESSAGES/admin-docs.po +++ b/locale/es_CO/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-12 13:24+0100\n" "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n" "Last-Translator: Automatically generated\n" "Language-Team: none\n" @@ -260,7 +260,6 @@ msgid "Setting up a new email account? Here's what all the settings do." msgstr "" #: ../channels/email/accounts/account-setup.rst:6 -#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:8 msgid "" "☠️ **But first, a word of warning!** The import process does things you might " @@ -397,13 +396,13 @@ msgid "Your account password." msgstr "" #: ../channels/email/accounts/account-setup.rst:83 -#: ../channels/google/basic-setup.rst:154 +#: ../channels/google/basic-setup.rst:82 #: ../channels/microsoft365/accounts/account-setup.rst:96 msgid "Destination group" msgstr "" #: ../channels/email/accounts/account-setup.rst:79 -#: ../channels/google/basic-setup.rst:150 +#: ../channels/google/basic-setup.rst:78 #: ../channels/microsoft365/accounts/account-setup.rst:92 msgid "" "The :doc:`group ` that incoming emails will be " @@ -417,13 +416,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -578,7 +577,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -612,24 +611,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -637,13 +636,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -653,7 +652,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -661,7 +660,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -822,7 +821,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -936,7 +935,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3145,204 +3144,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3350,7 +3246,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3362,7 +3258,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3372,94 +3268,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3468,27 +3356,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3496,17 +3388,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4540,6 +4432,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4572,6 +4468,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11785,11 +11685,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11797,11 +11697,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11809,15 +11709,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11827,7 +11727,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23542,6 +23442,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Spanish (Mexico) ` that incoming emails will be " @@ -448,13 +447,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -609,7 +608,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -643,24 +642,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -668,13 +667,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -684,7 +683,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -692,7 +691,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -853,7 +852,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -967,7 +966,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3178,204 +3177,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3383,7 +3279,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3395,7 +3291,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3405,94 +3301,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3501,27 +3389,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3529,17 +3421,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4573,6 +4465,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4605,6 +4501,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11818,11 +11718,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11830,11 +11730,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11842,15 +11742,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11860,7 +11760,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23575,6 +23475,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Persian ` that incoming emails will be " @@ -448,13 +447,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -609,7 +608,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -643,24 +642,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -668,13 +667,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -684,7 +683,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -692,7 +691,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -853,7 +852,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -967,7 +966,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3176,204 +3175,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3381,7 +3277,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3393,7 +3289,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3403,94 +3299,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3499,27 +3387,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3527,17 +3419,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4573,6 +4465,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4605,6 +4501,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11829,11 +11729,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11841,11 +11741,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11853,15 +11753,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11871,7 +11771,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23600,6 +23500,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: French Sending email address" msgstr "Groupe destinataire" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -730,7 +729,7 @@ msgstr "" "POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Dossier" @@ -780,24 +779,24 @@ msgstr "" "arrivera." #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "Conserver les messages sur le serveur" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -805,13 +804,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -821,7 +820,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -829,7 +828,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -990,7 +989,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1104,7 +1103,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3362,183 +3361,83 @@ msgstr "Basique" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Capture d'écran montrant la création de la page d'autorisation OAuth dans la " -"console Google Cloud" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" +#: ../channels/google/basic-setup.rst:16 +#, fuzzy +#| msgid "Config" +msgid "Configure OAuth App" +msgstr "Configuration" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -#, fuzzy -#| msgid "Config" -msgid "Configure App" -msgstr "Configuration" - -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3546,26 +3445,30 @@ msgstr "" msgid "Add Account" msgstr "Les comptes" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy +#| msgid "" +#| "By default, Zammad will **delete all emails** in your inbox during the " +#| "import process. Use the *Experts* dialog to :ref:`disable this behavior " +#| "`." msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Par défaut, Zammad va **supprimer tous les e-mails** dans votre boîte de " +"réception pendant le processus d'import. Utilisez le dialogue *Experts* " +"pour :ref:`désactiver ce comportement `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3573,7 +3476,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3587,7 +3490,7 @@ msgstr "" "Capture d'écran montrant la page d'autorisation Google avec la permission " "pour les emails" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3600,7 +3503,7 @@ msgid "Screenshot shows Zammad's add channel dialog" msgstr "" "Capture d'écran montrant la configuration de base d'une boîte de réception" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 #, fuzzy #| msgid "" #| "Use :doc:`filters ` for more fine-grained " @@ -3612,88 +3515,80 @@ msgstr "" "Utilisez les :doc:`filtres ` pour un tri plus " "précis des e-mails entrants." -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3702,27 +3597,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3730,17 +3629,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4814,6 +4713,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4846,6 +4749,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12168,23 +12075,25 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" -msgstr "" +#, fuzzy +#| msgid "Automatic account linking notification" +msgid ":ref:`Automatic-account-linking-notification` on initial login" +msgstr "Notification de liaison automatique de compte" #: ../manage/trigger/system-notifications.rst:25 msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -12192,15 +12101,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "priorité" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "exemple" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -12210,7 +12121,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24069,6 +23980,12 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +#, fuzzy +#| msgid "Config" +msgid "Configure App" +msgstr "Configuration" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: French (Canada) ` that incoming emails will be " @@ -454,13 +453,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -616,7 +615,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -650,24 +649,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -675,13 +674,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -691,7 +690,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -699,7 +698,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -860,7 +859,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -974,7 +973,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3309,179 +3308,81 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3489,26 +3390,21 @@ msgstr "" msgid "Add Account" msgstr "Comptes" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3516,7 +3412,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3528,7 +3424,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3538,94 +3434,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3634,27 +3522,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3662,17 +3554,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4714,6 +4606,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4746,6 +4642,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12032,11 +11932,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -12044,11 +11944,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -12056,15 +11956,18 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +#| msgid "Ticket" +msgid "New tickets" +msgstr "Billet" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "Billet > État > Nom" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -12074,7 +11977,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24080,6 +23983,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Croatian ` that incoming emails will be " @@ -480,13 +479,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -641,7 +640,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -675,24 +674,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -700,13 +699,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -716,7 +715,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -724,7 +723,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -885,7 +884,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -999,7 +998,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3212,179 +3211,81 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:42 +#: ../channels/google/basic-setup.rst:9 msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:22 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:26 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:29 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." -msgstr "" - -#: ../channels/google/basic-setup.rst:82 -msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 -msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3392,26 +3293,24 @@ msgstr "" msgid "Add Account" msgstr "Računi" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Koristite dijaloški prozor *Napredno* za :ref:`deaktivirati ovu postavku " +"`." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3419,7 +3318,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3431,7 +3330,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3441,94 +3340,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3537,27 +3428,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3565,17 +3460,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4620,6 +4515,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4652,6 +4551,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11893,23 +11796,24 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" -msgstr "" +#, fuzzy +msgid ":ref:`Automatic-account-linking-notification` on initial login" +msgstr ":doc:`accounts/email-notification`" #: ../manage/trigger/system-notifications.rst:25 msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11917,15 +11821,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "Makro-naredbe" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "Makro-naredbe" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11935,7 +11841,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23679,6 +23585,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center ` that incoming emails will be " @@ -417,13 +416,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -578,7 +577,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -612,24 +611,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -637,13 +636,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -653,7 +652,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -661,7 +660,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -822,7 +821,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -936,7 +935,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3145,204 +3144,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3350,7 +3246,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3362,7 +3258,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3372,94 +3268,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3468,27 +3356,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3496,17 +3388,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4540,6 +4432,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4572,6 +4468,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11785,11 +11685,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11797,11 +11697,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11809,15 +11709,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11827,7 +11727,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23542,6 +23442,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Italian ` that incoming emails will be " @@ -438,13 +437,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -599,7 +598,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -633,24 +632,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -658,13 +657,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -674,7 +673,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -682,7 +681,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -843,7 +842,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -957,7 +956,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3168,179 +3167,81 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3348,26 +3249,21 @@ msgstr "" msgid "Add Account" msgstr "Gestione del tempo" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3375,7 +3271,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3387,7 +3283,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3397,94 +3293,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3493,27 +3381,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3521,17 +3413,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4566,6 +4458,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4598,6 +4494,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11820,11 +11720,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11832,11 +11732,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11844,15 +11744,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "Macros" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "Macros" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11862,7 +11764,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23582,6 +23484,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center ` that incoming emails will be " @@ -417,13 +416,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -578,7 +577,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -612,24 +611,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -637,13 +636,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -653,7 +652,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -661,7 +660,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -822,7 +821,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -936,7 +935,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3145,204 +3144,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3350,7 +3246,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3362,7 +3258,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3372,94 +3268,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3468,27 +3356,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3496,17 +3388,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4540,6 +4432,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4572,6 +4468,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11785,11 +11685,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11797,11 +11697,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11809,15 +11709,15 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +msgid "Ticket updates" msgstr "" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11827,7 +11727,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23542,6 +23442,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Polish ` that incoming emails will be " @@ -421,13 +420,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -582,7 +581,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -616,24 +615,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -641,13 +640,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -657,7 +656,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -665,7 +664,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -826,7 +825,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -940,7 +939,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3150,204 +3149,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3355,7 +3251,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3367,7 +3263,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3377,94 +3273,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3473,27 +3361,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3501,17 +3393,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4546,6 +4438,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4578,6 +4474,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11800,11 +11700,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11812,11 +11712,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11824,15 +11724,18 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "Makra" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +#| msgid "Ticket Macros" +msgid "Ticket updates" +msgstr "Makra zgłoszeń" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11842,7 +11745,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23567,6 +23470,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Portuguese (Brazil) ` that incoming emails will be " @@ -478,13 +477,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -642,7 +641,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -676,24 +675,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -701,13 +700,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -717,7 +716,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -725,7 +724,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -886,7 +885,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1000,7 +999,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3238,182 +3237,83 @@ msgstr "Configurar" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 +#: ../channels/google/basic-setup.rst:16 #, fuzzy -msgid "Provide the following information in the next screen:" -msgstr "Esta sessão atualmente carece das seguintes integrações:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" +#| msgid "Configuration" +msgid "Configure OAuth App" +msgstr "Configuração" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" -msgstr "" - -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -#, fuzzy -#| msgid "Configuration" -msgid "Configure App" -msgstr "Configuração" - -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3421,26 +3321,21 @@ msgstr "" msgid "Add Account" msgstr "Contas" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3448,7 +3343,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3460,7 +3355,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3470,95 +3365,87 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 #, fuzzy msgid "Rolling Back the Migration" msgstr "Configure a integração" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3567,27 +3454,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3595,17 +3486,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4665,6 +4556,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4697,6 +4592,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12120,11 +12019,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -12132,27 +12031,31 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" -msgstr "" +#, fuzzy +#| msgid "Register a Telegram bot app" +msgid "Logins from a new country" +msgstr "Registrar uma aplicação de robô do Telegram" #: ../manage/trigger/system-notifications.rst:30 msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "Criar uma macro global" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "Atributos do ticket" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -12162,7 +12065,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -24035,6 +23938,12 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +#, fuzzy +#| msgid "Configuration" +msgid "Configure App" +msgstr "Configuração" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Russian ` that incoming emails will be " @@ -447,13 +446,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -608,7 +607,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -642,24 +641,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -667,13 +666,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -683,7 +682,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -691,7 +690,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -852,7 +851,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -966,7 +965,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3179,204 +3178,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3384,7 +3280,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3396,7 +3292,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3406,94 +3302,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3502,27 +3390,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3530,17 +3422,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4578,6 +4470,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4610,6 +4506,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11842,11 +11742,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11854,11 +11754,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11866,15 +11766,19 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +#| msgid "Ticket Macros" +msgid "New tickets" +msgstr "Макрос заявки" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +#| msgid "Ticket Attributes" +msgid "Ticket updates" +msgstr "Атрибуты заявки" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11884,7 +11788,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23610,6 +23514,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Serbian \n" @@ -312,7 +312,6 @@ msgid "Setting up a new email account? Here's what all the settings do." msgstr "Подешавате нов имејл налог? Ево шта раде сва ова подешавања." #: ../channels/email/accounts/account-setup.rst:6 -#: ../channels/google/basic-setup.rst:118 #: ../channels/microsoft365/accounts/account-setup.rst:8 msgid "" "☠️ **But first, a word of warning!** The import process does things you might " @@ -479,13 +478,13 @@ msgid "Your account password." msgstr "Лозинка вашег налога." #: ../channels/email/accounts/account-setup.rst:83 -#: ../channels/google/basic-setup.rst:154 +#: ../channels/google/basic-setup.rst:82 #: ../channels/microsoft365/accounts/account-setup.rst:96 msgid "Destination group" msgstr "Одредишна група" #: ../channels/email/accounts/account-setup.rst:79 -#: ../channels/google/basic-setup.rst:150 +#: ../channels/google/basic-setup.rst:78 #: ../channels/microsoft365/accounts/account-setup.rst:92 msgid "" "The :doc:`group ` that incoming emails will be " @@ -502,13 +501,13 @@ msgstr "" "долазне поште." #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "Одредишна група > Имејл адреса за слање" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -693,7 +692,7 @@ msgstr "" "Порт вашег имејл сервера (обично ``993`` за IMAP, или ``995`` за POP3)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Фолдер" @@ -740,24 +739,24 @@ msgstr "" "тест поруку тамо чим буде примљена." #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "Чувај поруке на серверу" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "Одредите шта се дешава са вашим имејловима након што их Zammad увезе:" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "``не``: Zammad брише све увезене поруке" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -768,13 +767,13 @@ msgstr "" "поруке ако је поштанско сандуче измењено споља." #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "🤔 **Зашто Zammad подразумевано брише поруке?**" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -788,7 +787,7 @@ msgstr "" "подешавања, већ се уздају у Zammad да га чисти за њих." #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -798,7 +797,7 @@ msgstr "" "сандуче са времена на време да бисте га држали испод лимита складиштења." #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "Архивски режим" @@ -996,7 +995,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "У супротном, оператери ове групе неће моћи да шаљу имејл поруке." #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1128,7 +1127,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "Локација подешавања „Одредишна група“ за постојеће налоге" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3802,258 +3801,137 @@ msgstr "Основно подешавање" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -"Да подесите нови Gmail или G Suite канал у Zammad-у, прво ћете морати да " -"креирате **OAuth апликацију** у Google Cloud конзоли. Након тога, моћи ћете " -"да повежете онолико Gmail налога са Zammad-ом колико желите, користећи само " -"активне Gmail сесије (нису потребна корисничка имена или лозинке)." +"Да подесите нови Google имејл канал у Zammad-у, прво ћете морати да додате " +"нови **OAuth client** у Google Cloud конзоли. Након тога, моћи ћете да " +"повежете ваш Google налог са Zammad-ом и додате колико год желите поштанских " +"сандучића." -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -"Уколико сте већ подесили Google имејл канале у Zammad-у, можете их " -"једноставно мигрирати на Google канал. Пратите упутства испод, али " +"Уколико сте већ подесили Google имејл канале у Zammad-у преко IMAP-а, можете " +"их једноставно мигрирати на Google канал. Пратите упутства испод, али " "прескочите корак „Додавање налога” и наставите са :ref:`миграцијом канала " "`." -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "Региструјте OAuth апликацију" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" -"Пријавите се на `Google Cloud конзолу `_. " -"Требало би да видите контролну таблу где можете додати нови пројекат. " -"Уколико већ имате апликацију у продукцији, креирајте нову и пратите кораке " -"испод." - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "Креирање OAuth екрана за сагласност" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" -"У левој бочној траци одељка „APIs & Services” вашег пројекта, одаберите " -"OAuth екран сагласности и унесите тражене информације." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" -"Снимак екрана за подешавање OAuth екрана сагласности у Google Cloud конзоли" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" -"На првом екрану, одаберите „Internal” за User Type и кликните на „Create”." - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "Унесите информације испод на следећем екрану:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "**App name**: унесите одговарајућ назив за ову апликацију" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "**User support email**: одаберите имејл адресу из падајућег менија" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" -"**Authorized domain**: домен ваше Zammad инстанце без http или https префикса" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "**Developer contact information**: унесите исправну имејл адресу" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" +msgstr "Подесите OAuth апликацију" -#: ../channels/google/basic-setup.rst:42 +#: ../channels/google/basic-setup.rst:18 msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." +"Sign in to the `Google Cloud console `_." msgstr "" -"По уносу информација, кликните на „Save and Continue”. Бићете преусмерени на " -"„Scopes” екран. Кликните на „Add or Remove Scopes” за приказ дијалога са " -"снимка испод." +"Пријавите се на `Google Cloud конзолу `_." -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "Снимак екрана са наглашеним одељком одабира API" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" -"Унесите ``https://mail.google.com`` у текстуално поље „Manually add scopes”" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "Кликните на „Add to Table” за приказ у „scopes” табели изнад" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "Изаберите означивањем поља за потврду" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "Потврдите кликом на дугме „Update”" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" -"Кликните на „Save and Continue” за наставак. Уколико је ваша апликација у " -"моду „Testing”, додајте корисника којим се пријављујете на ваш Google налог. " -"Након тога биће вам приказан резиме екран где можете да проверите све " -"информације. Потврдите кликом на „Back to Dashboard” и наставите са " -"генерисањем креденцијала за вашу апликацију." - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "Генерисање креденцијала" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" -"Одаберите „Credentials” из леве бочне траке, кликните на „➕ Create " -"Credentials” и изаберите „OAuth client ID”." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" -msgstr "" -"Снимак екрана који приказује екран креденцијала са наглашеним елементима" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." +msgstr "Креирајте нову апликацију уколико немате постојећу." -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -"Одаберите „Web application” за „Application type”, дајте јој назив и унесите " -"вашу URL адресу преусмеравања." +"Идите на *APIs & Services > OAuth consent screen* и креирајте OAuth клијента " +"кликом на дугме **Create OAuth client**." -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -"URL адреса преусмеравања је у основи назив домена ваше Zammad инстанце, " -"проширен са ``/api/v1/external_credentials/google/callback`` путањом." +"Одаберите „Web application” као врсту, унесите одговарајући назив и додајте " +"URI за редирекцију. Ову адресу можете пронаћи у дијалогу подешавања Google " +"налога у Zammad-у отварањем преко дугмета **Повежи Google апликацију** (под " +"називом „Ваш URL повратног позива”)." -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" -"Можете чак пронаћи комплетну URL адресу преусмеравања у Zammad " -"администраторском панелу под Канали > Google. Кликните на „Подеси " -"апликацију” и пронаћите URL адресу под „Ваш URL повратног позива”." - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -"Снимак екрана који приказује Zammad дијалог подешавања за Google апликацију" +"По снимању ваше апликације, биће приказан дијалог са „Client ID” и „Client " +"secret”. Ископирајте их и додајте у Zammad‐овом дијалогу подешавања " +"апликације." -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -"Кликните на „Додај” по уносу свих информација. Биће вам приказан дијалог са " -"вашим клијент ID и клијентском шифром. Биће вам потребне обе вредности у " -"следећем кораку подешавања конекције Zammad-а и Google-а." +"Кликните на дугме **Пошаљи** у дијалогу подешавања апликације у Zammad-у и " +"вратите се назад на Google Cloud конзолу." -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" -msgstr "Подесите апликацију" - -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -"Идите на Канали > Google у Zammad администраторском панелу и кликните на " -"„Подеси апликацију”. Унесите ИД и шифру клијента које сте добили у " -"претходном кораку." +"Идите назад на контролну таблу, одаберите *APIs & Services > Enabled APIs & " +"Services* и кликните на дугме **Enable APIs & services**. Потражите ``gmail``" +", отворите га и укључите преко дугмета **Enable**." -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -"Снимак екрана који приказује дијалоге од Google и Zammad са клијент ID и " -"шифром" +"Идите на *OAuth consent screen > Data Access* и кликните на дугме **Add or " +"remove scopes**. Потражите ``gmail``и додајте опсег ``https://" +"mail.google.com/``. Потврдите на дугме **Update**." -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -"Потврдите кликом на дугме „Пошаљи”. Сада можете додати Google налог као " -"канал у Zammad, видите следећи корак." +"Технички, сада сте спремни да повежете Gmail поштанско сандуче са Zammad‐ом. " +"У зависности од ваше ситуације, требало би да консултујете и одељак " +"**Audience** у Cloud конзоли. Или додајте тест налог за апликацију, или је " +"пустите у продукцију." -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "Додавање налога" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" -"Уколико већ имате подешене Google имејл канале, можете прескочити овај корак " -"и наставити право на :ref:`миграцију канала `." - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -"Након што сте регистровали Zammad као OAuth апликацију, можете повезати " -"Gmail налоге са Zammad-ом." +"Након што сте регистровали OAuth апликацију, можете повезати Gmail налоге са " +"Zammad-ом." -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" "Подразумевано, Zammad **брише све имејл поруке** из вашег сандучета приликом " -"увоза. Користите подешавање *Чувај поруке на серверу* да " -"бисте :ref:`онемогућили ово понашање `." +"увоза. Користите подешавање *Чувај поруке на серверу* да бисте :ref:`" +"онемогућили ово понашање ` или укључите " +":ref:`архивски режим `." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -4065,7 +3943,7 @@ msgstr "" "trigger>` пре него што додате имејл налог, и укључите га поново када све " "ваше поруке буду увезене." -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -4082,7 +3960,7 @@ msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" "Снимак екрана приказује Google екран сагласности за означеном имејл дозволом" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -4094,7 +3972,7 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "Снимак екрана који приказује Zammad-ов дијалог додавања канала" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." @@ -4102,7 +3980,7 @@ msgstr "" "Користите :doc:`филтере ` за прецизније сортирање " "долазне поште." -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " @@ -4111,7 +3989,7 @@ msgstr "" "**Измени на ...** ће доделити ову имејл адресу групи за одлазну пошту. Ово " "може преиначити већ додељену имејл адресу." -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " @@ -4121,7 +3999,7 @@ msgstr "" "измену. Уколико група нема додељену имејл адресу, остаје празна. Уколико " "група већ има додељену имејл адресу, остаје иста." -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " @@ -4131,7 +4009,7 @@ msgstr "" "за ``INBOX`` доставу. Ако наведете угнежђени фолдер, обавезно користите пуну " "путању, нпр. ``Inquiries/Tech-Support``." -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." @@ -4139,15 +4017,15 @@ msgstr "" "Након успешног додавања Google налога, можете да прилагодите подразумевану " "групу којој ће Zammad доделити нове тикете." -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "Миграција са имејл канала" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "Претворите имејл канал у Google канал" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." @@ -4155,20 +4033,17 @@ msgstr "" "Zammad обезбеђује логику миграције која вам омогућава да мигрирате постојеће " "Google налоге са имејл канала на Google канал." -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "🧐 **Zammad очекује одређена подешавања**" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -"Да би Zammad приказао опцију миграције, очекује да назив сервера канала буде " -"``imap.gmail.com`` за IMAP и ``smtp.gmail.com`` за SMTP." +"**Zammad очекује одређена подешавања.** Да би Zammad приказао опцију " +"миграције, очекује да назив сервера канала буде ``imap.gmail.com`` за IMAP и " +"``smtp.gmail.com`` за SMTP." -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " @@ -4179,7 +4054,7 @@ msgstr "" "то не учините, Zammad ће од вас тражити да доставите акредитиве за " "апликацију пре него што вам дозволи да наставите." -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " @@ -4190,7 +4065,7 @@ msgstr "" "и затражити од вас да потврдите аутентичност и пристанете на наведену " "операцију." -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." @@ -4198,16 +4073,12 @@ msgstr "" "Након што притиснете „Даље“, бићете преусмерени на Zammad-ов преглед Google " "канала. Ако је успешно, ваш канал је сада мигриран на Google канал." -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "Мигрирајте постојећи имејл канал на Google" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "Поништавање миграције" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -4220,11 +4091,15 @@ msgstr "" "оригиналне акредитиве и вратити их ако је потребно. Ове информације ће у " "потпуности бити уклоњене након 7 дана." -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "Мигрирајте постојећи имејл канал на Google" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "Моји OAuth креденцијали су одједном престали да раде" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." @@ -4232,11 +4107,11 @@ msgstr "" "Да ли сте скоро мењали вашу Google лозинку? Google ће прогласити неважећим " "све ваше OAuth кључеве кад год је промените." -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "Како користити Gmail налог за одлазна системска обавештења?" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." @@ -4245,7 +4120,7 @@ msgstr "" "Обавештења ће увек долазити од „Notification Master " "“." -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -4257,7 +4132,7 @@ msgstr "" "прекораче Google `ограничења за слање е-поште `_ могу бити суспендовани налози." -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." @@ -4265,11 +4140,11 @@ msgstr "" "Уместо тога, подесите генерички :doc:`имејл канал ` и " "користите подешавање :ref:`имејл обавештења `." -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "Успешно сам додао свој налог, али Zammad не преузима нову пошту" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -5566,6 +5441,10 @@ msgstr "" "Zammad обезбеђује логику миграције која вам омогућава да мигрирате постојеће " "Microsoft 365 налоге са имејл канала на канал Microsoft 365." +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "🧐 **Zammad очекује одређена подешавања**" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -5611,6 +5490,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "Пренесите постојећи имејл канал на Microsoft 365" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "Региструјте OAuth апликацију" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -14303,13 +14186,13 @@ msgid "**All users** are notified of:" msgstr "**Сви корисници** се обавештавају о:" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" -msgstr "захтевима за промену лозинке" +msgid "Password change requests" +msgstr "Захтевима за промену лозинке" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" -":ref:`аутоматском повезивању налога ` при првој пријави" #: ../manage/trigger/system-notifications.rst:25 @@ -14317,28 +14200,28 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "**Особље (администратори и оператери)** добијају обавештења о:" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" -msgstr "пријављивању са новог уређаја" +msgid "Logins from a new device" +msgstr "Пријављивању са новог уређаја" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" -msgstr "пријављивању из нове земље" +msgid "Logins from a new country" +msgstr "Пријављивању из нове земље" #: ../manage/trigger/system-notifications.rst:30 msgid "**Agents** are notified of:" msgstr "**Оператери** се обавештавају о:" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "новим тикетима" +msgid "New tickets" +msgstr "Новим тикетима" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "освежавању тикета" +msgid "Ticket updates" +msgstr "Освежавању тикета" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" -msgstr "достизању подсетника за „тикете на чекању“" +msgid "Pending reached tickets" +msgstr "По достигнутим подсетницима тикета" #: ../manage/trigger/system-notifications.rst:35 msgid "SLA violations (before and after the deadline)" @@ -14347,10 +14230,10 @@ msgstr "Кршења SLA (пре и после рока)" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" "Дневне имејл поруке са подсетницима се шаљу у поноћ (системске временске " -"зоне Zammad-а) за све нерешене подсетнике „тикета на чекању“ и кршења SLA." +"зоне Zammad-а) за све „тикете на чекању“ и кршења SLA." #: ../manage/trigger/system-notifications.rst:41 msgid "How Can I Customize Them?" @@ -22899,8 +22782,8 @@ msgid "" "Go to *Settings > Security > Third-party Applications > Authentication via " "SAML* in the admin settings." msgstr "" -"Идите „Подешавања” > „Безбедност” > „Апликације трећег лица” > „" -"Аутентификација путем SAML” у администраторском панелу." +"Идите „Подешавања” > „Безбедност” > „Апликације трећег лица” > " +"„Аутентификација путем SAML” у администраторском панелу." #: ../settings/security/third-party/saml/saml-microsoft.rst:58 msgid "" @@ -28247,6 +28130,10 @@ msgstr "" "За OAuth опцију, прво морате подесити везу ка вашој Exchange апликацији и " "онда додати налог који жлите да користите." +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "Подесите апликацију" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center `_. You should see a dashboard where you can add a new project. If you " +#~ "already have an app which is in production, create a new one and follow " +#~ "the steps below." +#~ msgstr "" +#~ "Пријавите се на `Google Cloud конзолу `_. Требало би да видите контролну таблу где можете додати нови " +#~ "пројекат. Уколико већ имате апликацију у продукцији, креирајте нову и " +#~ "пратите кораке испод." + +#~ msgid "Create an OAuth Consent Screen" +#~ msgstr "Креирање OAuth екрана за сагласност" + +#~ msgid "" +#~ "In the left sidebar of your project's \"APIs & Services\" section, select " +#~ "OAuth consent screen and provide the requested information." +#~ msgstr "" +#~ "У левој бочној траци одељка „APIs & Services” вашег пројекта, одаберите " +#~ "OAuth екран сагласности и унесите тражене информације." + +#~ msgid "" +#~ "Screenshot shows OAuth consent screen creation in Google Cloud console" +#~ msgstr "" +#~ "Снимак екрана за подешавање OAuth екрана сагласности у Google Cloud " +#~ "конзоли" + +#~ msgid "" +#~ "In the first screen, select \"Internal\" as User Type and click on " +#~ "\"Create\"." +#~ msgstr "" +#~ "На првом екрану, одаберите „Internal” за User Type и кликните на „Create”." + +#~ msgid "Provide the following information in the next screen:" +#~ msgstr "Унесите информације испод на следећем екрану:" + +#~ msgid "**App name**: enter a suitable name for this app" +#~ msgstr "**App name**: унесите одговарајућ назив за ову апликацију" + +#~ msgid "**User support email**: select an email address from the dropdown" +#~ msgstr "**User support email**: одаберите имејл адресу из падајућег менија" + +#~ msgid "" +#~ "**Authorized domain**: the domain of your Zammad without http or https " +#~ "prefix" +#~ msgstr "" +#~ "**Authorized domain**: домен ваше Zammad инстанце без http или https " +#~ "префикса" + +#~ msgid "**Developer contact information**: enter a valid email address" +#~ msgstr "**Developer contact information**: унесите исправну имејл адресу" + +#~ msgid "" +#~ "After entering the information, click on \"Save and Continue\". You " +#~ "should be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to " +#~ "see the dialog as in the following screenshot." +#~ msgstr "" +#~ "По уносу информација, кликните на „Save and Continue”. Бићете преусмерени " +#~ "на „Scopes” екран. Кликните на „Add or Remove Scopes” за приказ дијалога " +#~ "са снимка испод." + +#~ msgid "Screenshot with highlighted API selection" +#~ msgstr "Снимак екрана са наглашеним одељком одабира API" + +#~ msgid "" +#~ "Enter ``https://mail.google.com`` in the \"Manually add scopes\" text " +#~ "field" +#~ msgstr "" +#~ "Унесите ``https://mail.google.com`` у текстуално поље „Manually add " +#~ "scopes”" + +#~ msgid "" +#~ "Click on \"Add to Table\" to have it in the selectable scopes table above" +#~ msgstr "Кликните на „Add to Table” за приказ у „scopes” табели изнад" + +#~ msgid "Select it by checking the box" +#~ msgstr "Изаберите означивањем поља за потврду" + +#~ msgid "Confirm by clicking the \"Update\" button" +#~ msgstr "Потврдите кликом на дугме „Update”" + +#~ msgid "" +#~ "Go on by clicking \"Save and Continue\". If your app is in \"Testing\" " +#~ "mode, add a user as which you want to sign in to your Google account. " +#~ "After that you see a summary screen where you can check the information. " +#~ "Confirm by clicking the \"Back to Dashboard\" button and go on with " +#~ "creating credentials for your app." +#~ msgstr "" +#~ "Кликните на „Save and Continue” за наставак. Уколико је ваша апликација у " +#~ "моду „Testing”, додајте корисника којим се пријављујете на ваш Google " +#~ "налог. Након тога биће вам приказан резиме екран где можете да проверите " +#~ "све информације. Потврдите кликом на „Back to Dashboard” и наставите са " +#~ "генерисањем креденцијала за вашу апликацију." + +#~ msgid "Create Credentials" +#~ msgstr "Генерисање креденцијала" + +#~ msgid "" +#~ "Select \"Credentials\" in the left sidebar, click on \"➕ Create " +#~ "Credentials\" and choose \"OAuth client ID\"." +#~ msgstr "" +#~ "Одаберите „Credentials” из леве бочне траке, кликните на „➕ Create " +#~ "Credentials” и изаберите „OAuth client ID”." + +#~ msgid "Screenshot shows credentials screen with highlighted elements" +#~ msgstr "" +#~ "Снимак екрана који приказује екран креденцијала са наглашеним елементима" + +#~ msgid "" +#~ "Select \"Web application\" as Application type, give it a name and enter " +#~ "your redirect URL." +#~ msgstr "" +#~ "Одаберите „Web application” за „Application type”, дајте јој назив и " +#~ "унесите вашу URL адресу преусмеравања." + +#~ msgid "" +#~ "The redirect URL is basically the domain of your Zammad instance, " +#~ "extended with ``/api/v1/external_credentials/google/callback``." +#~ msgstr "" +#~ "URL адреса преусмеравања је у основи назив домена ваше Zammad инстанце, " +#~ "проширен са ``/api/v1/external_credentials/google/callback`` путањом." + +#~ msgid "" +#~ "You can even find the complete redirect URL in Zammad's admin area under " +#~ "Channels > Google. Click on \"Configure App\" and find your URL under " +#~ "\"Your callback URL\"." +#~ msgstr "" +#~ "Можете чак пронаћи комплетну URL адресу преусмеравања у Zammad " +#~ "администраторском панелу под Канали > Google. Кликните на „Подеси " +#~ "апликацију” и пронаћите URL адресу под „Ваш URL повратног позива”." + +#~ msgid "Screenshot shows Zammad's configuration dialog for a Google app" +#~ msgstr "" +#~ "Снимак екрана који приказује Zammad дијалог подешавања за Google " +#~ "апликацију" + +#~ msgid "" +#~ "Click on \"Create\" after inserting the information. You will see a " +#~ "dialog with your client ID and client secret. You need both of them in " +#~ "the next step for configuring Zammad to connect it to Google." +#~ msgstr "" +#~ "Кликните на „Додај” по уносу свих информација. Биће вам приказан дијалог " +#~ "са вашим клијент ID и клијентском шифром. Биће вам потребне обе вредности " +#~ "у следећем кораку подешавања конекције Zammad-а и Google-а." + +#~ msgid "" +#~ "Go to Channels > Google in Zammad's admin area and click on \"Configure " +#~ "App\". Insert the client ID and client secret which you got in the step " +#~ "before." +#~ msgstr "" +#~ "Идите на Канали > Google у Zammad администраторском панелу и кликните на " +#~ "„Подеси апликацију”. Унесите ИД и шифру клијента које сте добили у " +#~ "претходном кораку." + +#~ msgid "" +#~ "Screenshot shows dialogs from Google and Zammad with client ID and secret" +#~ msgstr "" +#~ "Снимак екрана који приказује дијалоге од Google и Zammad са клијент ID и " +#~ "шифром" + +#~ msgid "" +#~ "Confirm by clicking the \"Submit\" button. Now you can add a Google " +#~ "account as channel in Zammad, see next step." +#~ msgstr "" +#~ "Потврдите кликом на дугме „Пошаљи”. Сада можете додати Google налог као " +#~ "канал у Zammad, видите следећи корак." + +#~ msgid "" +#~ "If you already have Google email channels, you can skip this step and " +#~ "head over to :ref:`migrate-channel`." +#~ msgstr "" +#~ "Уколико већ имате подешене Google имејл канале, можете прескочити овај " +#~ "корак и наставити право на :ref:`миграцију канала `." + +#~ msgid "“ticket pending” reminders" +#~ msgstr "достизању подсетника за „тикете на чекању“" + #~ msgid "" #~ "You can assign both agent and customer roles to the same user — but you " #~ "**can't** assign both ``ticket.agent`` and ``ticket.customer`` " diff --git a/locale/sv/LC_MESSAGES/admin-docs.po b/locale/sv/LC_MESSAGES/admin-docs.po index d3643a19..8206400d 100644 --- a/locale/sv/LC_MESSAGES/admin-docs.po +++ b/locale/sv/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-12 13:24+0100\n" "PO-Revision-Date: 2024-10-25 11:00+0000\n" "Last-Translator: chrand818 \n" "Language-Team: Swedish ` that incoming emails will be " @@ -423,13 +422,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -584,7 +583,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -618,24 +617,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -643,13 +642,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -659,7 +658,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -667,7 +666,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -828,7 +827,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -942,7 +941,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3152,204 +3151,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 +#: ../channels/google/basic-setup.rst:46 msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 -msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3357,7 +3253,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3369,7 +3265,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3379,94 +3275,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3475,27 +3363,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3503,17 +3395,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4551,6 +4443,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4583,6 +4479,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11808,11 +11708,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11820,11 +11720,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11832,15 +11732,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +#| msgid "Ticket Attributes" +msgid "Ticket updates" +msgstr "Ticket Attributet" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11850,7 +11752,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23585,6 +23487,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Thai ` that incoming emails will be " @@ -420,13 +419,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 msgid "Destination group > Sending email address" msgstr "" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -581,7 +580,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -615,24 +614,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -640,13 +639,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -656,7 +655,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -664,7 +663,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -825,7 +824,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -939,7 +938,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3148,204 +3147,101 @@ msgstr "" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:10 +#: ../channels/google/basic-setup.rst:9 msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:19 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 -msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" -msgstr "" - -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 -msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" -msgstr "" - -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 msgid "Add Account" msgstr "" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3353,7 +3249,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3365,7 +3261,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3375,94 +3271,86 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3471,27 +3359,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3499,17 +3391,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4543,6 +4435,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4575,6 +4471,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11788,11 +11688,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11800,11 +11700,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11812,15 +11712,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +msgid "New tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +#| msgid "Ticket Attributes" +msgid "Ticket updates" +msgstr "คุณลักษณะของตั๋ว" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11830,7 +11732,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23545,6 +23447,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center \n" "Language-Team: Turkish ` that incoming emails will be " @@ -504,7 +503,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 #, fuzzy #| msgid "Destination Group" @@ -512,7 +511,7 @@ msgid "Destination group > Sending email address" msgstr "Hedef Grup" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -675,7 +674,7 @@ msgstr "" "``995``)." #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "Dosya" @@ -709,24 +708,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "Mesajları sunucuda tut" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -734,13 +733,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "🤔 **Neden Zammad mesajları varsayılan olarak siliyor?**" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -750,7 +749,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -758,7 +757,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -922,7 +921,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1045,7 +1044,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3405,184 +3404,85 @@ msgstr "Temel" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 +#: ../channels/google/basic-setup.rst:9 msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:16 #, fuzzy -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "İlk oturum açmada otomatik hesap bağlantısı" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." -msgstr "" +#| msgid "Config" +msgid "Configure OAuth App" +msgstr "Yapılandırma" -#: ../channels/google/basic-setup.rst:35 +#: ../channels/google/basic-setup.rst:18 #, fuzzy -msgid "Provide the following information in the next screen:" -msgstr "Bu bölümde şu anda aşağıdaki entegrasyonlar eksik:" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 +#| msgid "In your `Exchange admin center `_:" msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" +"Sign in to the `Google Cloud console `_." +msgstr "`Exchange yönetim merkezi`_nizden:" -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:51 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:22 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" -msgstr "" - -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:26 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:63 -#, fuzzy -msgid "Create Credentials" -msgstr "👥 Kullanıcıları oluşturmak ve düzenlemek" - -#: ../channels/google/basic-setup.rst:65 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" -msgstr "" - -#: ../channels/google/basic-setup.rst:72 -msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." -msgstr "" - -#: ../channels/google/basic-setup.rst:79 -msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:31 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:34 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -#, fuzzy -#| msgid "Config" -msgid "Configure App" -msgstr "Yapılandırma" - -#: ../channels/google/basic-setup.rst:98 -msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" -msgstr "" - -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3590,26 +3490,32 @@ msgstr "" msgid "Add Account" msgstr "Yeni Bir Hesap Ekle" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 +#, fuzzy msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" +"🍾 Tebrikler! Gmail hesaplarını Zammad'a bağlamak için artık hazırsınız." -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy +#| msgid "" +#| "By default, Zammad will **delete all emails** in your inbox during the " +#| "import process. Use the *Experts* dialog to :ref:`disable this behavior " +#| "`." msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"Varsayılan olarak Zammad, içe aktarma işlemi sırasında gelen kutunuzdaki " +"**tüm e-postaları silecektir**. :ref:`bu davranışı ` devre dışı bırakmak için *Uzmanlar* iletişim kutusunu " +"kullanın." -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3617,7 +3523,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3632,7 +3538,7 @@ msgstr "" "Yönetici panelinin Makrolar sayfasında makro oluşturabilir veya " "düzenleyebilirsiniz:" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3643,95 +3549,87 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "İlk oturum açmada otomatik hesap bağlantısı" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 msgid "" "Use :doc:`filters ` for more fine-grained sorting " "of incoming email." msgstr "" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 #, fuzzy msgid "Rolling Back the Migration" msgstr "Entegrasyonu yapılandır" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3740,27 +3638,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3768,17 +3670,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4919,6 +4821,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4951,6 +4857,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -12638,12 +12548,14 @@ msgid "**All users** are notified of:" msgstr "*Tüm kullanıcılar* bilgilendirilecek:" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +#, fuzzy +#| msgid "password change requests" +msgid "Password change requests" msgstr "parola değişikliği istekleri" #: ../manage/trigger/system-notifications.rst:23 #, fuzzy -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "İlk oturum açmada otomatik hesap bağlantısı" #: ../manage/trigger/system-notifications.rst:25 @@ -12651,11 +12563,15 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "**Ekip (yöneticiler ve temsilciler)** bilgilendirilecek:" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +#, fuzzy +#| msgid "logins from a new device" +msgid "Logins from a new device" msgstr "yeni bir cihazdan girişler" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +#, fuzzy +#| msgid "logins from a new country" +msgid "Logins from a new country" msgstr "yeni bir ülkeden girişler" #: ../manage/trigger/system-notifications.rst:30 @@ -12663,16 +12579,22 @@ msgid "**Agents** are notified of:" msgstr "*Aracılar* bilgilendirilecek:" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" +#, fuzzy +#| msgid "new tickets" +msgid "New tickets" msgstr "yeni biletler" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" +#, fuzzy +#| msgid "ticket updates" +msgid "Ticket updates" msgstr "bilet güncellemeleri" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" -msgstr "\"bilet beklemede\" hatırlatıcıları" +#, fuzzy +#| msgid "Updating a ticket" +msgid "Pending reached tickets" +msgstr "Bir bileti güncelleme" #: ../manage/trigger/system-notifications.rst:35 msgid "SLA violations (before and after the deadline)" @@ -12682,7 +12604,7 @@ msgstr "SLA ihlalleri (süre bitiminden önce ve sonra)" #, fuzzy msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" "Çözümlenmemiş tüm \"bilet beklemede\" hatırlatıcıları ve SLA ihlalleri için " "günlük hatırlatma e-postaları gece yarısı (UTC) gönderilir." @@ -24973,6 +24895,12 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +#, fuzzy +#| msgid "Config" +msgid "Configure App" +msgstr "Yapılandırma" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center `" #~ msgid ":doc:`Reporting `" @@ -29533,12 +29477,6 @@ msgstr "Zammad örneğinizde şu anda hangi versiyonun kullanıldığını göst #~ msgid "Choose **Web application**." #~ msgstr "**Web uygulaması**nı seçin." -#, fuzzy -#~ msgid "" -#~ "🍾 Congratulations! Now you're ready to connect Gmail accounts to Zammad." -#~ msgstr "" -#~ "🍾 Tebrikler! Gmail hesaplarını Zammad'a bağlamak için artık hazırsınız." - #~ msgid "Did you recently reset your Google password?" #~ msgstr "Yakın zamanlarda Google parolanızı sıfırlamış mıydınız?" @@ -30147,9 +30085,6 @@ msgstr "Zammad örneğinizde şu anda hangi versiyonun kullanıldığını göst #~ msgid "Triggers will fire during the following conditions:" #~ msgstr "Tetikleyiciler aşağıdaki koşullarda devreye girer:" -#~ msgid "Updating a ticket" -#~ msgstr "Bir bileti güncelleme" - #, fuzzy #~ msgid ":doc:`/manage/time-accounting`" #~ msgstr ":doc:`accounts/managing-accounts`" diff --git a/locale/zh_Hans/LC_MESSAGES/admin-docs.po b/locale/zh_Hans/LC_MESSAGES/admin-docs.po index 7cb5cc51..b7955b24 100644 --- a/locale/zh_Hans/LC_MESSAGES/admin-docs.po +++ b/locale/zh_Hans/LC_MESSAGES/admin-docs.po @@ -7,7 +7,7 @@ msgid "" msgstr "" "Project-Id-Version: Zammad\n" "Report-Msgid-Bugs-To: \n" -"POT-Creation-Date: 2025-12-09 09:26+0100\n" +"POT-Creation-Date: 2025-12-12 13:24+0100\n" "PO-Revision-Date: 2023-08-14 12:18+0000\n" "Last-Translator: chen \n" "Language-Team: Chinese (Simplified) ` 来进行更精细的收件排序。" #: ../channels/email/accounts/account-setup.rst:94 -#: ../channels/google/basic-setup.rst:165 +#: ../channels/google/basic-setup.rst:93 #: ../channels/microsoft365/accounts/account-setup.rst:107 #, fuzzy #| msgid "Destination Group" @@ -496,7 +495,7 @@ msgid "Destination group > Sending email address" msgstr "目标群组" #: ../channels/email/accounts/account-setup.rst:86 -#: ../channels/google/basic-setup.rst:157 +#: ../channels/google/basic-setup.rst:85 #: ../channels/microsoft365/accounts/account-setup.rst:99 msgid "" "Decide if the email address should be assigned to the selected group for " @@ -664,7 +663,7 @@ msgid "Your email server's port (usu. ``993`` for IMAP, or ``995`` for POP3)." msgstr "" #: ../channels/email/accounts/account-setup.rst:181 -#: ../channels/google/basic-setup.rst:175 +#: ../channels/google/basic-setup.rst:103 #: ../channels/microsoft365/accounts/account-setup.rst:118 msgid "Folder" msgstr "" @@ -698,24 +697,24 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:205 -#: ../channels/google/basic-setup.rst:195 +#: ../channels/google/basic-setup.rst:123 #: ../channels/microsoft365/accounts/account-setup.rst:140 msgid "Keep messages on server" msgstr "" #: ../channels/email/accounts/account-setup.rst:184 -#: ../channels/google/basic-setup.rst:178 +#: ../channels/google/basic-setup.rst:106 #: ../channels/microsoft365/accounts/account-setup.rst:121 msgid "Specify what happens to your emails after Zammad imports them:" msgstr "" #: ../channels/email/accounts/account-setup.rst:186 -#: ../channels/google/basic-setup.rst:180 +#: ../channels/google/basic-setup.rst:108 msgid "``no``: Zammad deletes all imported messages" msgstr "" #: ../channels/email/accounts/account-setup.rst:188 -#: ../channels/google/basic-setup.rst:181 +#: ../channels/google/basic-setup.rst:109 msgid "" "``yes``: Zammad marks imported messages as read. With this option, Zammad " "will only import unread messages. This means Zammad may miss messages if the " @@ -723,13 +722,13 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:193 -#: ../channels/google/basic-setup.rst:185 +#: ../channels/google/basic-setup.rst:113 #: ../channels/microsoft365/accounts/account-setup.rst:130 msgid "🤔 **Why does Zammad delete messages by default?**" msgstr "" #: ../channels/email/accounts/account-setup.rst:195 -#: ../channels/google/basic-setup.rst:187 +#: ../channels/google/basic-setup.rst:115 #: ../channels/microsoft365/accounts/account-setup.rst:132 msgid "" "If you never clean out your inbox, it'll eventually reach its storage limit, " @@ -739,7 +738,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:201 -#: ../channels/google/basic-setup.rst:193 +#: ../channels/google/basic-setup.rst:121 #: ../channels/microsoft365/accounts/account-setup.rst:138 msgid "" "If you choose **yes** here, remember that it's your responsibility to clean " @@ -747,7 +746,7 @@ msgid "" msgstr "" #: ../channels/email/accounts/account-setup.rst:209 -#: ../channels/google/basic-setup.rst:198 +#: ../channels/google/basic-setup.rst:128 #: ../channels/microsoft365/accounts/account-setup.rst:143 msgid "Archive Mode" msgstr "" @@ -909,7 +908,7 @@ msgid "Otherwise, the agents in this group will not be able to send e-mails." msgstr "" #: ../channels/email/accounts/account-setup.rst:276 -#: ../channels/google/basic-setup.rst:256 +#: ../channels/google/basic-setup.rst:181 #: ../channels/microsoft365/accounts/account-setup.rst:162 #: ../settings/security/third-party/saml.rst:186 #: ../system/integrations/cti/includes/troubleshooting.include.rst:2 @@ -1023,7 +1022,7 @@ msgid "Location of \"Destination Group\" setting for existing accounts" msgstr "" #: ../channels/email/accounts/managing-accounts.rst:21 -#: ../channels/google/basic-setup.rst:208 +#: ../channels/google/basic-setup.rst:138 msgid "" "Only **active** groups will be displayed. Changing this setting will not " "reassign existing tickets to the new group." @@ -3247,179 +3246,81 @@ msgstr "基础" #: ../channels/google/basic-setup.rst:4 msgid "" -"To set up a new Gmail or G Suite channel in Zammad, you first have to create " -"an **OAuth app** in Google's Cloud console. Then you can connect Zammad with " -"your Google account and add as many Gmail accounts to Zammad as you want, " -"using only active Gmail browser sessions (no usernames or passwords " -"required)." -msgstr "" - -#: ../channels/google/basic-setup.rst:10 -msgid "" -"If you already set up Google email channels in Zammad, you can easily " -"migrate them to a Google channel. Follow the steps below but skip the step " -"\"Add Account\" and proceed with :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:17 -#: ../channels/microsoft365/accounts/register-app.rst:2 -msgid "Register an OAuth App" -msgstr "" - -#: ../channels/google/basic-setup.rst:19 -msgid "" -"Sign in to the `Google Cloud console `_. " -"You should see a dashboard where you can add a new project. If you already " -"have an app which is in production, create a new one and follow the steps " -"below." -msgstr "" - -#: ../channels/google/basic-setup.rst:25 -msgid "Create an OAuth Consent Screen" -msgstr "" - -#: ../channels/google/basic-setup.rst:27 -msgid "" -"In the left sidebar of your project's \"APIs & Services\" section, select " -"OAuth consent screen and provide the requested information." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows OAuth consent screen creation in Google Cloud console" -msgstr "" - -#: ../channels/google/basic-setup.rst:33 -msgid "" -"In the first screen, select \"Internal\" as User Type and click on " -"\"Create\"." +"To set up a new Google email channel in Zammad, you first have to create an " +"**OAuth client** in Google's Cloud console. Then you can connect Zammad with " +"your Google account and add as many mailboxes to Zammad as you want." msgstr "" -#: ../channels/google/basic-setup.rst:35 -msgid "Provide the following information in the next screen:" -msgstr "" - -#: ../channels/google/basic-setup.rst:37 -msgid "**App name**: enter a suitable name for this app" -msgstr "" - -#: ../channels/google/basic-setup.rst:38 -msgid "**User support email**: select an email address from the dropdown" -msgstr "" - -#: ../channels/google/basic-setup.rst:39 -msgid "" -"**Authorized domain**: the domain of your Zammad without http or https prefix" -msgstr "" - -#: ../channels/google/basic-setup.rst:40 -msgid "**Developer contact information**: enter a valid email address" -msgstr "" - -#: ../channels/google/basic-setup.rst:42 -msgid "" -"After entering the information, click on \"Save and Continue\". You should " -"be on the \"Scopes\" screen. Click on \"Add or Remove Scopes\" to see the " -"dialog as in the following screenshot." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot with highlighted API selection" -msgstr "" - -#: ../channels/google/basic-setup.rst:51 -msgid "" -"Enter ``https://mail.google.com`` in the \"Manually add scopes\" text field" -msgstr "" - -#: ../channels/google/basic-setup.rst:52 +#: ../channels/google/basic-setup.rst:9 msgid "" -"Click on \"Add to Table\" to have it in the selectable scopes table above" +"If you already set up Google email channels via IMAP in Zammad, you can " +"easily migrate them to a Google channel. Follow the steps below but skip the " +"step \"Add Account\" and proceed with :ref:`migrate-channel`." msgstr "" -#: ../channels/google/basic-setup.rst:53 -msgid "Select it by checking the box" +#: ../channels/google/basic-setup.rst:16 +msgid "Configure OAuth App" msgstr "" -#: ../channels/google/basic-setup.rst:54 -msgid "Confirm by clicking the \"Update\" button" -msgstr "" - -#: ../channels/google/basic-setup.rst:56 +#: ../channels/google/basic-setup.rst:18 msgid "" -"Go on by clicking \"Save and Continue\". If your app is in \"Testing\" mode, " -"add a user as which you want to sign in to your Google account. After that " -"you see a summary screen where you can check the information. Confirm by " -"clicking the \"Back to Dashboard\" button and go on with creating " -"credentials for your app." -msgstr "" - -#: ../channels/google/basic-setup.rst:63 -msgid "Create Credentials" +"Sign in to the `Google Cloud console `_." msgstr "" -#: ../channels/google/basic-setup.rst:65 -msgid "" -"Select \"Credentials\" in the left sidebar, click on \"➕ Create " -"Credentials\" and choose \"OAuth client ID\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows credentials screen with highlighted elements" +#: ../channels/google/basic-setup.rst:19 +msgid "Create a new app if you don't have one already." msgstr "" -#: ../channels/google/basic-setup.rst:72 +#: ../channels/google/basic-setup.rst:20 msgid "" -"Select \"Web application\" as Application type, give it a name and enter " -"your redirect URL." +"Go to *APIs & Services > OAuth consent screen* and create an OAuth client by " +"clicking the **Create OAuth client** button." msgstr "" -#: ../channels/google/basic-setup.rst:79 +#: ../channels/google/basic-setup.rst:22 msgid "" -"The redirect URL is basically the domain of your Zammad instance, extended " -"with ``/api/v1/external_credentials/google/callback``." +"Choose \"Web application\" as type, provide a fitting name and add a " +"redirect URI. You can find the redirect URI in the Google account settings " +"dialog of Zammad by opening the configuration dialog via **Connect Google " +"App** button (called \"Your callback URL\")." msgstr "" -#: ../channels/google/basic-setup.rst:82 +#: ../channels/google/basic-setup.rst:26 msgid "" -"You can even find the complete redirect URL in Zammad's admin area under " -"Channels > Google. Click on \"Configure App\" and find your URL under \"Your " -"callback URL\"." -msgstr "" - -#: ../channels/google/basic-setup.rst:None -msgid "Screenshot shows Zammad's configuration dialog for a Google app" +"After saving your app, a dialog will be shown with the \"Client ID\" and the " +"\"Client secret\". Copy and add them to Zammad in the app configuration " +"dialog." msgstr "" -#: ../channels/google/basic-setup.rst:91 +#: ../channels/google/basic-setup.rst:29 msgid "" -"Click on \"Create\" after inserting the information. You will see a dialog " -"with your client ID and client secret. You need both of them in the next " -"step for configuring Zammad to connect it to Google." -msgstr "" - -#: ../channels/google/basic-setup.rst:96 ../system/integrations/exchange.rst:82 -msgid "Configure App" +"**Submit** the app configuration in Zammad and switch back to Google's Cloud " +"console." msgstr "" -#: ../channels/google/basic-setup.rst:98 +#: ../channels/google/basic-setup.rst:31 msgid "" -"Go to Channels > Google in Zammad's admin area and click on \"Configure " -"App\". Insert the client ID and client secret which you got in the step " -"before." +"Go back to the dashboard, select *APIs & Services > Enabled APIs & Services* " +"and click on **Enable APIs & services** button. Search for ``gmail``, open " +"it and hit the **Enable** button." msgstr "" -#: ../channels/google/basic-setup.rst:None +#: ../channels/google/basic-setup.rst:34 msgid "" -"Screenshot shows dialogs from Google and Zammad with client ID and secret" +"Go to *OAuth consent screen > Data Access* and click the **Add or remove " +"scopes** button. Search for ``gmail`` and add the scope ``https://" +"mail.google.com/``. Confirm with the **Update** button." msgstr "" -#: ../channels/google/basic-setup.rst:106 +#: ../channels/google/basic-setup.rst:38 msgid "" -"Confirm by clicking the \"Submit\" button. Now you can add a Google account " -"as channel in Zammad, see next step." +"Now, you are technically ready to connect a Gmail mailbox to Zammad. " +"Depending on your scenario, you should also have a look at the **Audience** " +"section in the Cloud console. Either add a test account for the app or " +"publish it for production use." msgstr "" -#: ../channels/google/basic-setup.rst:110 +#: ../channels/google/basic-setup.rst:44 #: ../channels/microsoft365-graph/accounts.rst:124 #: ../system/integrations/exchange.rst:119 #, fuzzy @@ -3427,26 +3328,23 @@ msgstr "" msgid "Add Account" msgstr "账户" -#: ../channels/google/basic-setup.rst:112 -msgid "" -"If you already have Google email channels, you can skip this step and head " -"over to :ref:`migrate-channel`." -msgstr "" - -#: ../channels/google/basic-setup.rst:115 +#: ../channels/google/basic-setup.rst:46 msgid "" -"After you've registered Zammad as an OAuth app, you can connect Gmail " -"accounts to Zammad." +"After you've registered an OAuth app, you can connect Gmail accounts to " +"Zammad." msgstr "" -#: ../channels/google/basic-setup.rst:122 +#: ../channels/google/basic-setup.rst:49 +#, fuzzy msgid "" "By default, Zammad will **delete all emails** in your inbox during the " "import process. Use the *Keep Messages on Server* setting to :ref:`disable " -"this behavior `." +"this behavior ` or enable :ref:`archive mode " +"`." msgstr "" +"使用*专家*对话框来 :ref:`禁用此行为`。" -#: ../channels/google/basic-setup.rst:125 +#: ../channels/google/basic-setup.rst:53 msgid "" "Zammad will send an auto-reply message to every email it imports (including " "the old ones!). Make sure to :doc:`disable this behavior ` " @@ -3454,7 +3352,7 @@ msgid "" "have been imported." msgstr "" -#: ../channels/google/basic-setup.rst:131 +#: ../channels/google/basic-setup.rst:59 msgid "" "To connect you Google account, click on \"Add Account\" in Zammad. You will " "be redirected to a consent dialog. Click through the screens and and make " @@ -3466,7 +3364,7 @@ msgstr "" msgid "Screenshot shows Google's consent screen with checked email permission" msgstr "" -#: ../channels/google/basic-setup.rst:141 +#: ../channels/google/basic-setup.rst:69 msgid "" "After clicking on \"Continue\", you are redirected to Zammad where you can " "see a dialog for specifying some settings for the channel:" @@ -3476,7 +3374,7 @@ msgstr "" msgid "Screenshot shows Zammad's add channel dialog" msgstr "" -#: ../channels/google/basic-setup.rst:153 +#: ../channels/google/basic-setup.rst:81 #, fuzzy #| msgid "" #| "Use :doc:`filters ` for more fine-grained " @@ -3486,88 +3384,80 @@ msgid "" "of incoming email." msgstr "使用 :doc:`过滤器 ` 来进行更精细的收件排序。" -#: ../channels/google/basic-setup.rst:160 +#: ../channels/google/basic-setup.rst:88 #: ../channels/microsoft365/accounts/account-setup.rst:102 msgid "" "**Change to ...** will add this email address to the group for outgoing " "emails. This may overwrite an already assigned email address." msgstr "" -#: ../channels/google/basic-setup.rst:163 +#: ../channels/google/basic-setup.rst:91 msgid "" "**Do not change email address** doesn't assign an email address to the group " "or change it. If the group has no assigned email address, it stays empty. If " "the group already has an assigned email address, it stays the same." msgstr "" -#: ../channels/google/basic-setup.rst:170 +#: ../channels/google/basic-setup.rst:98 msgid "" "Specify which folder (or *label*) to fetch from, or leave empty to fetch " "from ``INBOX``. If specifying a nested folder, be sure to use the full path, " "e.g. ``Inquiries/Tech-Support``." msgstr "" -#: ../channels/google/basic-setup.rst:200 +#: ../channels/google/basic-setup.rst:130 msgid "" "After successfully adding the Google account, you can adjust the default " "group Zammad is going to assign incoming new tickets to." msgstr "" -#: ../channels/google/basic-setup.rst:214 +#: ../channels/google/basic-setup.rst:144 msgid "Migrate from Email Channel" msgstr "" -#: ../channels/google/basic-setup.rst:217 +#: ../channels/google/basic-setup.rst:147 msgid "Convert Email Channel to Google Channel" msgstr "" -#: ../channels/google/basic-setup.rst:219 +#: ../channels/google/basic-setup.rst:149 msgid "" "Zammad provides a migration logic that allows you to migrate existing Google " "accounts from an email channel into a Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:222 -#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 -msgid "🧐 **Zammad is expecting specific settings**" -msgstr "" - -#: ../channels/google/basic-setup.rst:224 +#: ../channels/google/basic-setup.rst:152 msgid "" -"In order for Zammad to display the migration option, it expects the channels " -"hostname to be ``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." +"**Zammad is expecting specific settings.** In order for Zammad to display " +"the migration option, it expects the channels hostname to be " +"``imap.gmail.com`` for IMAP and ``smtp.gmail.com`` for SMTP." msgstr "" -#: ../channels/google/basic-setup.rst:227 +#: ../channels/google/basic-setup.rst:156 msgid "" "The easiest way to start the migration is to :ref:`register-oauth-google` " "for your Google accounts before migrating. However, if you don't, Zammad " "will ask you to provide your app credentials before allowing you to continue." msgstr "" -#: ../channels/google/basic-setup.rst:231 +#: ../channels/google/basic-setup.rst:160 msgid "" "If you're ready to go, simply click on the *Migrate now!* button in the red " "banner of the email channel in question. Zammad will redirect you to Google " "and request you to authenticate and consent to said account." msgstr "" -#: ../channels/google/basic-setup.rst:235 +#: ../channels/google/basic-setup.rst:164 msgid "" "After you pressed next you'll be redirect to Zammad's Google channel " "overview. Your channel, if successful, is now migrated to an Google channel." msgstr "" -#: ../channels/google/basic-setup.rst:None ../channels/google/basic-setup.rst:0 -msgid "Migrate an existing email channel to Google" -msgstr "" - -#: ../channels/google/basic-setup.rst:243 +#: ../channels/google/basic-setup.rst:168 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:29 msgid "Rolling Back the Migration" msgstr "" -#: ../channels/google/basic-setup.rst:245 +#: ../channels/google/basic-setup.rst:170 #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:31 msgid "" "In case something went wrong, Zammad allows you to roll back the migration " @@ -3576,27 +3466,31 @@ msgid "" "entirely after 7 days." msgstr "" -#: ../channels/google/basic-setup.rst:260 +#: ../channels/google/basic-setup.rst:0 +msgid "Migrate an existing email channel to Google" +msgstr "" + +#: ../channels/google/basic-setup.rst:185 msgid "My OAuth credentials stopped working" msgstr "" -#: ../channels/google/basic-setup.rst:259 +#: ../channels/google/basic-setup.rst:184 msgid "" "Did you recently change your Google password? Google invalidates all your " "OAuth tokens whenever you change it." msgstr "" -#: ../channels/google/basic-setup.rst:274 +#: ../channels/google/basic-setup.rst:199 msgid "How to use the Gmail account for outgoing system notifications?" msgstr "" -#: ../channels/google/basic-setup.rst:263 +#: ../channels/google/basic-setup.rst:188 msgid "" "On **subscription/cloud-hosted instances**, you can't do that. Notifications " "will always come from “Notification Master ”." msgstr "" -#: ../channels/google/basic-setup.rst:267 +#: ../channels/google/basic-setup.rst:192 msgid "" "On **self-hosted instances**, we still don't recommend it. Using a Gmail " "account for automated, outgoing messages is risky: users who exceed Google's " @@ -3604,17 +3498,17 @@ msgid "" "have their accounts suspended." msgstr "" -#: ../channels/google/basic-setup.rst:273 +#: ../channels/google/basic-setup.rst:198 msgid "" "Set up a generic :doc:`email channel ` instead and " "use the :ref:`Email Notification ` setting." msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "I successfully added my account, but Zammad isn't fetching new emails" msgstr "" -#: ../channels/google/basic-setup.rst:277 +#: ../channels/google/basic-setup.rst:202 msgid "" "If you specified a :ref:`custom folder/label to fetch from `, " "are you sure incoming mail is arriving in that folder?" @@ -4666,6 +4560,10 @@ msgid "" "Microsoft 365 accounts from the Email channel to the Microsoft 365 channel." msgstr "" +#: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:10 +msgid "🧐 **Zammad is expecting specific settings**" +msgstr "" + #: ../channels/microsoft365/accounts/migrate-from-email-channel.rst:12 msgid "" "In order for Zammad to display the migration option, it expects the channels " @@ -4698,6 +4596,10 @@ msgstr "" msgid "Migrate an existing email channel to Microsoft 365" msgstr "" +#: ../channels/microsoft365/accounts/register-app.rst:2 +msgid "Register an OAuth App" +msgstr "" + #: ../channels/microsoft365/accounts/register-app.rst:4 msgid "" "Setting up a new Microsoft 365 account? Follow our basic setup guide to get " @@ -11939,11 +11841,11 @@ msgid "**All users** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:22 -msgid "password change requests" +msgid "Password change requests" msgstr "" #: ../manage/trigger/system-notifications.rst:23 -msgid ":ref:`automatic-account-linking-notification` on initial login" +msgid ":ref:`Automatic-account-linking-notification` on initial login" msgstr "" #: ../manage/trigger/system-notifications.rst:25 @@ -11951,11 +11853,11 @@ msgid "**Staff (admins & agents)** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:27 -msgid "logins from a new device" +msgid "Logins from a new device" msgstr "" #: ../manage/trigger/system-notifications.rst:28 -msgid "logins from a new country" +msgid "Logins from a new country" msgstr "" #: ../manage/trigger/system-notifications.rst:30 @@ -11963,15 +11865,17 @@ msgid "**Agents** are notified of:" msgstr "" #: ../manage/trigger/system-notifications.rst:32 -msgid "new tickets" -msgstr "" +#, fuzzy +msgid "New tickets" +msgstr "宏" #: ../manage/trigger/system-notifications.rst:33 -msgid "ticket updates" -msgstr "" +#, fuzzy +msgid "Ticket updates" +msgstr "宏" #: ../manage/trigger/system-notifications.rst:34 -msgid "“ticket pending” reminders" +msgid "Pending reached tickets" msgstr "" #: ../manage/trigger/system-notifications.rst:35 @@ -11981,7 +11885,7 @@ msgstr "" #: ../manage/trigger/system-notifications.rst:37 msgid "" "Daily reminder emails are sent at midnight (of the Zammad system timezone) " -"for all unresolved “ticket pending” reminders and SLA violations." +"for all pending reached tickets and SLA violations." msgstr "" #: ../manage/trigger/system-notifications.rst:41 @@ -23720,6 +23624,10 @@ msgid "" "Exchange app and then add an account you want to use." msgstr "" +#: ../system/integrations/exchange.rst:82 +msgid "Configure App" +msgstr "" + #: ../system/integrations/exchange.rst:84 msgid "" "Create an app in Microsoft's `Entra admin center