Commission expectations

[davelab6]

We should document better the soft expectations around the commissions. Business basics.

Eg, it seems obvious to me, but needs to be stated that the chance of doing repeat business with gf or any client is low if you don't get involved in fully meeting the onboarding requirements, or believe you can consider a project "done" in a unilateral way without mutual consent by the customer.

Eg, soliciting feedback from the customer and offering feedi, retrospective style.

[vv-monsalve]

It looks obvious, but experience has proved it wrong. From there, in a similar fashion with the submission form, the list could include the following:

• I have read the GF Guide Libre Font Culture and agree to work under it, particularly to agree with the derived Expectations
• I understand that Google Fonts will publish only fonts that match its requirements, so I have read, agree, and committed to fully meeting the contributing requirements.
• Therefore, I understand the project could not be considered "done" in a unilateral way without mutual consent or approval by the customer.
• I will maintain the repository and provide support, leaving it open to further development. (This could be optional, but probably should be stated upfront)

[rsheeter]

The point about being considered done unilaterally sounds potentially like something more than a soft requirement, shouldn't this in some form be a hard requirement in the contract?

[vv-monsalve]

Yes, making it a hard requirement is the main idea. How about:

• Therefore, I understand the project must be approved or accepted by the customer and can not be considered "done" in a unilateral way without mutual consent.

[davelab6]